Quality Inn University Lansing

Chris (front desk) and Patricia (breakfast room) were very gracious. I had numerous questions since I hadn't stayed in a motel since before 2019. I also observed how attentive they were to various guests and their personal needs. I was pleasantly surprised when I was told I could do work in the courtyard after leaving my room at checkout, as the weather was not good and I had a 2-hour wait for a scheduled appointment in the Lansing area. Of great importance to me was the way Chris handled an unpleasant guest - he was calm and positive in the face of unwarranted accusations and demands. Chris deserves a bonus, if that is possible and a practice in your chain.

The overall energy of the family working/ owning it was amazing. They are welcoming and friendly. The pool looked so fun with a slide and a deep end. The room was perfect for a comfy night to sleep.

EVERYTHING !!! Wendy and I are STAUNCH CUSTOMERS of THIS LOCATION !!! PEDRO, the DIRECTOR~MANAGER keeps THIS QUALITY INN in TIP TOP SHAPE! PEDRO bends OVER BACKWARDS to MAKE SURE YOU are HAPPY and SATISFIED. The BREAKFAST is PHENOMENAL, I LOVE THIS PLACE!!! YOU CANNOT GO WRONG WITH QUALITY INN UNIVERSITY PLACE !!! THANK YOU SO MUCH PEDRO and STAFF !

Good location. A 25 minute walk to MSU, or a $5 Uber. Rooms were fine, quite large, comfortable, clean. Staff were very friendly. This place was fine as a place to stay while on business in the area. Not sure I'd quite like it for vacation.

Pool was fine on weekdays weekends it's full by non guests using it as a party pool it's Def a college party spot the staff was great pillows were nice and rooms